WHAT IS
RELATIONSHIPS OVER REVENUE?
It’s the prioritization of people. Period.
People need to come first in everything that I do. Everything that WE do. With the corporatization of everything nowadays, I honestly feel that we as individuals are becoming more and more of a name-in-a-hat when it comes to most of the companies we work & interact with. Our banks, our local governments, our insurance agents, our auto-mechanics, heck even our employers - I often feel as if I am nothing more than an invoice to be billed. A name in a database. I HATE that feeling.
I hate the disconnect between most businesses and their customers. I feel that many have lost the personal & relational aspect of business due to the obsession with efficiency and profits.
Let me be clear, businesses that prioritize efficiency & profits are not inherently bad, some must do this to stay in business. I am simply speaking of my personal frustration with companies that are “people driven” but have seemingly lost any empathy or personal understanding toward the people they serve. I don’t want that - ever! I want to bring a “people first” mentality to EVERYTHING that I do.
For years I have prioritized the balance of creating and maintaining relationships with all my clients, by maintaining a standard that every client I represent shares these same values with me. As they say, “It takes two to tango” and in this industry having confidence on both ends that you have someone you can trust in, have confidence in, & understand is priceless! I have no interest in trying to become a “Million Dollar Agent” or a nationally recognized name. Honestly, I don’t want to grow at a rate that would hinder my ability to keep things personal between myself and my clients.
My goal is to always make my people feel as if they are the only one I am representing - to never make them feel like just another client, but an individual with a unique and sensitive situation that requires empathy, honesty, understanding, trustworthiness, dedication, and loyalty. It’s never about a check or profitability over people.
It’s always about Relationships Over Revenue.